Refund policy

You bought an item by mistake ? The item did not meet your expectation ? You don't want it after you've bought it ? You simply changed your mind...

 

You have a period of 30 days to return it !

 

All returns are subject to the following conditions.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
 
To complete your return, we require a receipt or proof of purchase.
 
To return your product, you should mail it to : Strong Existence Lda I Rua das Macieiras, 89 I Cascais 2750-010 I Portugal.
 
You will be responsible for paying for your own shipping costs for returning your item. You should consider using a trackable shipping service or purchasing shipping insurance. 
 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days. Please note that shipping costs are non-refundable.