Privacy Policy

What Personal Information Do We Collect?

When you browse the Twinmax website, we collect your IP address and use this information to know the browsers used and browsing habits.

When you order a Twinmax on our site, we also collect the personal information you enter, such as your name, postal address, or email.

How Are These Personal Information Used?

The personal information you provide is used to finalize a transaction, verify a credit card payment, or arrange the delivery or return of a product. By purchasing a Twinmax on our site, you agree that your personal information will be used for these reasons and only for these reasons.

Are These Personal Information Shared with Third Parties?

Your personal information may be shared with third parties as part of the payment or delivery of your order. Outside of this specific purpose, we never disclose your personal information to third parties unless required by law or if you violate our general terms of sale.

What Is Shopify's Role in the Twinmax Site?

The Twinmax site is hosted by Shopify Inc., which provides us with an e-commerce platform. Your personal data is stored in Shopify Inc.'s databases on secure servers protected by firewalls.

How Are My Payment Information Protected?

If you choose a direct payment method on our site, Shopify Inc. stores your credit card data. This data is encrypted following the "Payment Card Industry Data Security Standard (PCI-DSS)" protocol.

All security processes comply with the standards recommended by PCI-DSS, controlled by the "PCI Security Standards Council," which is a collaboration between brands such as Visa, Mastercard, American Express, and Discover.

If you want more information, you can also check Shopify's Terms of Service (https://www.shopify.com/legal/terms) or Shopify's Privacy Policy (https://www.shopify.com/legal/privacy).

What Use Do You Make of Cookies?

To facilitate your navigation and interaction with Twinmax, we use certain cookies. We have listed them so that you can accept or refuse them based on the services you expect.

_session_id, unique token, sessional - Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, persistent for 30 minutes from the last visit - Used by our website provider’s internal stats tracker to record the number of visits.

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day - Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks - Stores information about the contents of your cart.

_secure_session_id, unique token, sessional.

storefront_digest, unique token, indefinite - If the shop has a password, this is used to determine if the current visitor has access.

Can This Privacy Policy Be Changed?

We reserve the right to change this privacy policy at any time. In this case, the changes and clarifications take effect immediately upon publication on the Twinmax site.

If our site is transferred to another company for any reason, your personal data will also be transferred so that this new company can continue to serve you.

How Can You Reach Us Regarding the Privacy of My Information?

If you want to access, correct, or delete your personal data, or if you simply want more information, you can reach us directly by email at twinmaxcontact@gmail.com or by mail addressed to: STRONG EXISTENCE Lda - Rua das Macieiras, 89 - 2750-010 Cascais - Portugal.